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A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement Author: Rajesh K Tyagi  Praveen Gupta   ISBN: 0131986007   /   Hardcover Publisher: Financial Times/ Prentice Hall   /   2008-08-07 List Price: £22.99 Similar Books   More Details   The Customer Management Scorecard: Managing CRM for Profit Author: Neil Woodcock  Merlin Stone  Bryan Foss   ISBN: 0749438959   /   Hardcover Publisher: Kogan Page Ltd   /   2002-11-14 List Price: £39.95 Similar Books   More Details   The Customer Management Scorecard: A Strategic Framework for Benchmarking Performance Against Best Practice Author: Neil Woodcock  Michael Starkey  Merlin Stone   ISBN: 1898085811   /   Paperback Publisher: Business Intelligence   /   2000-10-30 List Price: £795.00 Similar Books   More Details   Putting Stakeholder Management into Practice ISBN: 3540206914   /   Hardcover Publisher: Springer   /   2004-01-22 List Price: £39.99 Similar Books   More Details   The Customer Management Scorecard: A Strategic Framework for Benchmarking Performance Against Best Practice Author: Neil Woodcock  Michael Starkey  Merlin Stone   ISBN: 1898085854   /   Paperback Publisher: Business Intelligence   /   2000-10-30 List Price: £1,110.38 Similar Books   More Details

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