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Managing the Customer Experience, compare book prices  Managing the Customer Experience: Turning Customers into Advocates
Author: Shaun Smith  Joe Wheeler  
ISBN: 0273661957   /   Paperback
Publisher: Financial Times/ Prentice Hall   /   2002-09-04
List Price: £22.99
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Managing the Customer Experience, compare book prices  Managing the Customer Experience: A Measurement-based Approach
Author: Morris Wilburn  
ISBN: 0873897021   /   Paperback
Publisher: Amer Society for Quality   /   2006-11-10
List Price: £26.39
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Managing Web Based Customer Experiences, compare book prices  Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service
Author: Jon Anton  Mike Murphy  
ISBN: 0971965242   /   Paperback
Publisher: The Anton Press   /   2003-08-06
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