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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary: 5 Principles for Turning Ordinary into Extraordinary
Author: Joseph Michelli   ISBN: 0071477845   /   Hardcover Publisher: McGraw-Hill Professional   /   2006-09-01 List Price: £13.99
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When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
Author: Joseph Michelli  John Yokoyama   ISBN: 1401300618   /   Hardcover Publisher: Hyperion Books   /   2004-07 List Price: £10.03
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author: Joseph Michelli   ISBN: 0071548335   /   Hardcover Publisher: McGraw-Hill Professional   /   2008-08-30
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Humor, Play and Laughter: Stress-Proofing Life with Your Kids
Author: Joseph a Michelli   ISBN: 0944634494   /   Paperback Publisher: Love & Logic Pr   /   1998-03-01 List Price: £7.50
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En la experiencia Starbucks/ The Starbucks Experience
Author: Joseph A Michelli   ISBN: 9584501089   /   Hardcover Publisher: Norma S a Editorial   /   2007-06-30 List Price: £10.04
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