Excellent
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This book really shows that you can't just give formal orientation (basic management skills and knowledge, policies and procedures)that first time managers need.
You have to take first time managers through some fundamental basics - their new personal identity (the period of growth in their first 12 months and the stresses/emotions of it all) and the weight of expectations from everywhere, examining the key management competencies and finally how to understand about the art of managing people and building relationships.
This information will help them in the transition or transformation (like a caterpillar to a butterfly!).
A really great book adding a new dimension to anyone interested in (first time) management development.
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United States | 
United Kingdom | 
Canada