Profit from the Core by Chris Zook, James Allen, , 1578512301 Search discount cheap book, Compare Book prices, Find Lowest Price
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Profit from the Core, cheap new, used books  Profit from the Core: Growth Strategy in an Era of Turbulence
Author: Chris Zook  James Allen  
ISBN: 1578512301   /   Hardcover
Publisher: Harvard Business School Press   /   2001-03-01
List Price: £17.99
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Editorial Reviews:
Spawned by a 10-year study of 2,000 firms conducted at Bain & Company--a global consultancy specialising in business strategy--Profit from the Core is based on the fundamental, but oft-ignored maxim, that prolonged corporate growth is most profitably achieved by concentrating on a single core business. To help companies identify this true essence, narrow their focus accordingly and move forward in a manner that builds upon existing structure, Bain director Chris Zook and former Bain director James Allen present "a set of practical and proven principles, diagnostic tests, and questions for management teams to use as tools for re-examining or revising their strategies in search of the next wave of profitable growth." Bolstering their argument with real-world examples--including companies such as Disney, which succeeded by taking this approach, and Bausch & Lomb, which faltered by eschewing it--the authors show how to effectively uncover true corporate strengths, elevate them to realise their potential, identify related new businesses that could be successfully added and even completely redefine a core when confronted with factors forcing such action (for example: they offer a step-by-step method for mapping "adjacent opportunities" that may prove complementary, ranking them according to potential and developing strategies to further evaluate and ultimately implement them). The result is recommended for anyone tired of the management theory du jour who seeks a proven way to propel their company into the future. --Howard Rothman

Customer Reviews:
Compelling guide to management     
This book is a classic in the genre of popular business strategy. Chris Zook and James Allen outline a compelling case for focusing your company on one or two core businesses, and expanding - with discipline - from that core into adjacent businesses. They base their prescription on a 10-year study of more than 2,000 companies. Their presentation is clear and logical; it sweeps the reader along. However, just as you are nodding your assent at some clearly established point, the authors cite Enron or WorldCom as examples of firms that are doing things right. Such is the danger that even solid classics endure as the years pass. These examples have not endured the test of time, which affects their utility but does not dilute this book's position as an early innovator. Written when the Internet stock bubble was at its most expansive, the book reflects some of that market's wide-eyed euphoria about technology. Yet getAbstract finds that the authors make some good, memorable - even lasting - points. They position the phrase "core business" in the vocabulary of commerce, and explain what it means and what context it connotes. However anachronistic some of their examples may have become, their analysis retains value as a touchstone for strategists.
Without a Core, Chaos     
Note: I usually agree with Don Mitchell but not this time.

After a two-year study of the key strategic decisions that most often determine growth or stagnation in business, Zook (with Allen) realized that clients of Bain & Company were eager to share the results of that study. Only later did he decide to write this book, one in which he presents and then develops "a useful framework for understanding and addressing the key decision points encountered in growing a business." He concluded that this framework is practical and could be applied (with appropriate modification) within almost any organization. In the Preface, Zook acknowledges that he was surprised by some of the findings which he briefly identifies. He then observes: "Central to our findings are three ideas: the concept of the core business and its boundaries; the idea that every business has a level of full-potential performance that usually exceeds what the company imagines; and the idea that performance-yield loss occurs at many levels, from strategy to leadership to organizational capabilities to execution." In the five chapters which follow, Zook (with Allen) examines "the types of strategic business decisions that most often seem to tilt the odds of future success or failure." Zook correctly suggests in this book that many organizations cannot resist the appeal ("the siren's song") of "miracle cures" of their problems. Zook focuses entirely on what has been verified in real-world experience, on what is practical, and on what will reliably achieve the desired results of sound strategic decisions.
He and his associates learned a great deal from the study, confiding that "some of the results were quite counterintuitive to us." Several of the findings caught my eye and caused me to challenge a few of my own cherished assumptions. For example, that "the choice of the next hot industry was much less important in driving growth and profitability over the long term than were strategy, competitive position, reinvesting rates, and execution." They also learned that many of the most successful sustained growth companies are actually in lower growth businesses (e.g. Enron in energy, ServiceMaster in basic services, and Bechtel in engineering). Why? Zook suggests that "it might be precisely the difficulty of of these market environments that elicits superior business creativity in the search for new growth out of their core businesses." In other words, these companies ignored "the siren's song" and stuck to the aforementioned "basics": strategy, competitive position, reinvesting rates, and execution. In the last chapter, Zook quotes Sun Tzu: "The more opportunities that I seize, the more opportunities that multiply before me." He then asserts that this phenomenon "is at the heart of growth strategy and embodies the fundamental tension between protecting the core [i.e. `the basics'] and driving into more and better adjacencies, propelled by greater and greater success."

The various mini-case studies provided are very informative. I also appreciative the dozens of check lists (e.g. "Ten Key Questions for Management"), charts (e.g. 3-1 "Adjacencies Radiate from the Core"), and chapter "Conclusion" sections, all of which serve two important functions: they distill key ideas, and, they can serve as helpful reminders when reviewed later. Obviously, the "goal posts" in today's business world approach and then withdraw, widen and then narrow, with sometimes maddening unpredictability. Wait until they are closer for an easier kick or kick now ("carpe diem") before they begin to back up? Wait until they are wider? What if they become narrower? This metaphorical situation is complicated by the fact that opponents are trying to block the kick in what may well be inclement weather or at least against the wind. Kick now or wait?

One of the most interesting concepts shared in this book is what Zook refers to as "The Alexander Problem." Briefly, Alexander the Great and his armies eventually conquered an area stretching from Mount Olympus to Mount Everest. That was accomplished in less than four years. His resources became overextended. "His sticking point -- the failure to anchor in the core business (in his case, governance) and consolidate a rapid expansion --exemplifies the most common problem across all growth strategy": pursuing the wrong adjacency opportunities. With Alexander's premature death, his empire died with him. He was its core. The same is true of countless companies which expand into related segments which do not utilize, much less reinforce, the strength of their profitable core. "Business adjacencies are growth opportunities that follow a company to extend the boundaries of its core business. What distinguishes an adjacency from another growth opportunity is the extent to which it draws on the customer relationships, technologies, or skills in the core business to build competitive advantage in a new, adjacent, competitive area." Have you ever wondered why at least 70% of all mergers and acquisitions either fail or perform well below expectations? The board members and senior-level executives of those organizations obviously had not read Zook's analysis of "The Alexander Problem" in Chapter 3.

Those who share my high regard for this book are urged to check out Crawford and Matthews' The Myth of Excellence, Fitz-enz's The E-Aligned Enterprise as well as The ROI of Human Capital, and Collins & Porras' Built to Last.
Measuring Without Understanding     
This book shows all of the weaknesses of a data-heavy backward look at business results. It describes the outlines of what has happened, but is very light on insights into what the lessons of that experience are.

The book's key conclusions will be very reassuring to those who are not inclined to look very far away from where they are today. The book is "a call back to the basics." "The better performing of your business units are likely to be those operating the furthest below their full potential." Many managements will use strengths in core businesses to move into new areas . . . and that's viewed as a mistake.

As you can see, the apparent meaning of the words makes little surface sense in situations where there is little choice but to move on. The book suggests that buggy whip manufacturer should narrow focus to grow faster, perhaps by just focusing on one type of buggy whip. In Beyond the Core, a more recent book, the author seems to shift his view on this point.

The problem just described relates to a slippery concept of what your core is. You are to consider your most:

- potentially profitable, franchise customers (what does that mean?)

- differentiated and strategic capabilities

- critical product offering (what if you offer services?)

- important channels (what if you don't sell through channels?)

- other critical strategic advantages {such as?).

Then, you have a lot of questions to answer about these areas, and then you will know what your core is. It was opaque to me. But I do know from reading the book that Enterprise Rent-a-Car's core is renting to people with car insurance after accidents.

The problem is then described through a metaphor to the fact that Alexander the Great's empire did not last under one person after he died. I'm not quite sure why that metaphor applies. Alexander the Great got wonderful results from his empire for almost all of the time while he was alive. That seems like a success example. Isn't that like General Electric under Jack Welch? No one describes General Electric as having been a big failure for those 20 years.

Then we get into a discussion of industry turbulence. The authors cite Arie de Geus (The Living Company) as saying that companies will have to redefine their core quite often. Charles Schwab says you have to do it in their business every year. But, there wasn't much here to tell me how to redefine my core (if I knew what it was).

If you are like me, you're more confused now. Southwest Airlines seems to be doing about the same things now that made it successful for the last 30 years now. Why doesn't it have to redefine its core? Isn't the airline industry turbulent? Dell Computer has been redefining its core like crazy (adding servers and storage for the same corporate customers), operates its business very effectively, and is often has a terrible time while making the changes.

What I suspect is happening in this book is that the authors got too hung up on the idea that success has to be the combination of high revenue growth, high profit growth, and high stock price growth. That pretty much focuses you into newer, technology businesses.

But what if you just ran your business a lot better than your competitors? Isn't that success? Those cases are excluded here. I guess those companies didn't narrow their focus enough to grow rapidly. Shame on Nucor! I thought they were successful.

The main value of this book would be for arguing against a large, bet-the-company unrelated acquisition into a weak business. If your company or business isn't overly distracted by running off in all sorts of different directions, I suggest you skip this book.

After you finish reading the book (or the review, if you do skip the book), I suggest that you think about places where historical statistics can be very misleading. Take the level of the NASDAQ. Is it declining now or is it pausing in a tremendous bull market? You can use historical data to make either point.

Be cautious when people tell you what to do based on best fitting the most recent experience. What connection does that history have to the future?

Do you believe that if a coin comes up heads six times in a row (and is a fair coin), that it is more likely to come up heads or tails this time? If you believe that, you'll love this book!

Make profits by outperforming competitors in efficiently and effectively serving customers! I suggest reading The Loyalty Effect or The Living Company instead, either of which can help you achieve that beneficial result. You might also want to consider The Innovator's Solution which looks at the importance of moving well beyond the core.

Disappointing     
Having read a number of other Bain books - in particular the loyalty books - I was expecting big things from Profit from the Core. Sadly I was very disappointed. Although the book is well written, the structure is disjointed and later chapters do not necessarily support the overall message that profit is from the core.

The authors try and define the core business and argue that this will create most of the profits. To maintain future profits adjacancies have to be found to support core growth. The authors put no real framework forward as to how one might discover these adjacencies and the book falls apart. Although the data is impressive and supports some of the arguments the reader can't help fealing that cause (core focus) is directly related to effect (higher profits). With the examples used the reader starts to question if other factors were more responsible for profit growth.

The reader comes away at the end unconvinced by the book's arguements. Evidence shows that focusing on the core is indeed a good strategy - this book fails to convincingly prove the case.

Excellent read     
First, this is an excellent book to read. Well researched, edited, and from experts active in the field.

Second, the author makes many important recommendations about how you should manage your company... strategically. Again, these recommendations are based largely on research done by the author or his peers mostly at Bain & Co. regarding maintaining competitive advantage.

With the exception of Jack Welch (and previously Geneen at IT&T, I'm sure), large conglomerates can not maintain growth rates over long periods of time (ten years was the period used in the book).

So, the recommendations that your company stick to its knitting ("the core") is the foundation of the book. But many people already know this. So, most interesting, are the recommendations and research that show the nuances.

For example, the author shows how the areas around your core business offer the most profitable opportunities for fast growth... yet also contain the most dangers from encroaching competitors, or bad fitting investments. He calls this area your adjacency.

The author suggests that how you manage your adjacency largely determines your success at long term business growth.

There are too many concepts and details to summarize here. There is a lot of meat to the book (although it is not a huge book). Still it is fairly easy to read. You will not whiz through the book because you will often pause to consider the ramifications of the author's points. But it is not a difficult read.

The books major points are well illustrated with many examples (Dell, Microsoft, Starbucks, W.W. Grainger, etc.).

This book is most appropriate for management involved in strategy, and investors trying to figure out the appropriateness of acquisitions by companies.

Most of the pages in my book are underlined. The stories fit the observations and recommedations well. The research presented was most interesting, and was often summarized into easily read charts and tables.

I highly recommend this book. There are lots of implementable ideas in this book. As an investor you will be able to spot an inappropriate acquisition much more easily. ...

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