Substance good, reading poor
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The ideas in the book are great for any manager or organization. The reading was very disappointing, which discounts the material.
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The cassette is of poor quality
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The information Bob Nelson is presenting is lost by the near constant corrections Bob makes while he is reading. A professional reader would be a benefit to the cassette.
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The audio-tape was not good.
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The audio-tape is read by the author of the book. He is a poor reader, and it is difficult to listen to the tape. It doesn't flow, there are mispronunciations, and he is a hesitant speaker. If you're interested in this publication, your best bet is to read the book.
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