The question remains: what have I learned from this book?
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This book was rather a disappointment to me: yes, it sums up and categorises basic strategies on how to handle difficult questions. The only positive thing I can say about this book is that it systematised the things I already knew.The main question that came to my mind after reading book, was however: what have I learned now? What does it tell me, what I did not know already? In my opinion the writer did not answer those questions enough. It's just all a bit too simple!
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An excellent book
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This book contains all tip and tactics you need to keep conversations and presentations from getting out of hand. If someone is heckling you during an important presentation or asks you a question that you do not know the answer to, this book gives you advice on responding tactfully so you do not look irresponsible, weak, etc. In essence, this book helps convey the art of BSing. Everyone has known someone in their life who can talk their way out of any situation. This book can help you become someone like that. Very highly recommended!
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