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The Quality Journey by Joseph H. Boyett, Stephen Schwartz, Laurence Osterwise, Roy Bauer,
The Quality Journey: How Winning the Baldrige Sparked the Remaking of IBM
Author:
Joseph H Boyett
  
Stephen Schwartz
  
Laurence Osterwise
  
Roy Bauer
  
ISBN:
0525936599   /   Hardcover
Publisher:
E P Dutton   /   1993-10
List Price:
£11.70
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