Service Operations Management by Robert Johnston, Graham Clark, , 0273683675 Search discount cheap book, Compare Book prices, Find Lowest Price
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Service Operations Management, cheap new, used books  Service Operations Management: Improving Service Delivery
Author: Robert Johnston  Graham Clark  
ISBN: 0273683675   /   Paperback
Publisher: Financial Times/ Prentice Hall   /   2005-03-03
List Price: £42.99
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Customer Reviews:
Bought it for my wife!     
My wife a university student wanted this book, I bought it and offered it to her, all I can say she kissed and huged me for weeks and kept saying thank you, usually she say thank you once or twice.
A proof on how useful she found it in her studies ;)
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