Reviewer, Sunshine14 is spot on!
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I didn't actually come on here to review this book (I've only read a few pages - that says it all really), I came on here to relist my copy on Amazon's Marketplace because I'm still trying to get rid of it! (After several months). I came to the product page and noticed the rather high rating for this book, was intrigued (perplexed, actually) and so started reading the reviews. Sunshine14's was the only review that seemed right; as I scrolled down further and proceeded to read more and more highly favourable and suspiciously professional-sounding brief 'critiques' from one anonymous 'customer' after another - I had to agree that these fake reviews are most likely from the same person. It was when I read the comment left in response to Sunshine14's review though that I felt so amused and therefore, compelled to have my own say! The "commenter" argues that Amazon reviewers are named as "A customer" when they want to remain anonymous, and that there was one anonymous review every year for 7 years (which I hadn't noticed!) - well, to me, this STRENGTHENS Sunshine14's theory rather than weakening it!!
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What an excellent book!
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I've just received this book and thumbed through it and can see people in my office in this book. Can't wait to read it properly. Its a must for anyone working in an office especially with the chapter on emails. I've been looking for a book like this for sometime and finally got it. So if you work in an office with mixed characters this is definitely the book for you.
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DIFFICULT PEOPLE
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This is both an entertaining and practical book for dealing with all these "difficult" people we come in contact with. Of course, no one can win all of the time and it is importantnot to get too much into the game of win and lose. The book is also a healthy reminder that maybe other people can't stand us?
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Ignore everyone else!!!
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What the F? All these reviews are from the same person - surely not?
The Author maybe?
Bloody Internet - can't trust it!
People I can't stand are the ones who try to trick us into buying their books!
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A brilliant resource for dealing with bad behaviour
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I first read this book about 3 or 4 years ago when trying to improve management/people skills, and found it excellent in shedding light on all sorts of troublesome behaviour at work and at home. It also helped me to deal positively with the problem people and behaviours we all encounter from time to time. I now keep going back to it, particularly when I come across a situation I'm finding difficult, at home or at work. Its brilliant for explaining why people behave as they do, and for suggesting tactics to deal - and it works! I cannot recommend more highly for anyone struggling to understand and deal with an unreasonable boss, a moody secretary, a moaning employee, an angry customer or a difficult teenager.
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