I work for a published author myself so I know how much effort is involved in the checking and correcting processes. Obviously Ms. Duncan, despite writing at length about the importance of excellent proof-reading skills, does not practice what she preaches. She is not “detail-orientated”, nor has she “gone the extra mile”. Or perhaps she needs a new executive assistant herself?

In consequence, the book loses a great deal of its credibility and leaves the reader – this one anyway – feeling rather like a victim of fraud.

I would like to think that Ms. Duncan would at least “assume complete responsibility”. But, considering the book was written some ten years ago and this incorrect version is still being sold in 2006, I don't hold out much hope.

Ms. Duncan doesn't just advise you to develop a proactive rather than a reactive approach to your administrative career, she guides you to discovering both what you want out of life and what your career can provide. She covers all the important bases for surviving in today's fast-paced world: learning to adapt to change (technical and cultural); mastering the fundamentals of communicating what you really mean; tapping into your management and leadership potential; handling both yourself and others in conflict situations; promoting yourself, your boss, and your company; and regaining your spiritual "center". Most importantly, however, Ms. Duncan asks wether or not you are cut out to be an executive assistant. Life is too short to just have a job; whatever it may be, find a career that works for you, challenges you, and fits your personality.

Packed with objective insights, advice, and enjoyable witticisms, "The New Executive Assistant" delivers. I found in this one book what countless seminars and 50-minute training series have not been able to provide; I found truely usable, relevant insights and information. Ms. Duncan has created a mentoring master piece for executive assistants (and anyone who wants to understand them)!